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Desktop Deployment Case Study
HP Preferred Partner 2010
HP Preferred Partner 2010

Business Challenge
Swedish truck maker, Scania, needed a flexible and cost efficient services provider to assist in deploying desktop solutions to their head office and network of over 90 dealers throughout the UK. They sought an IT partner to provide the configuration expertise and hardware for installation to their users’ desks at all sites.

Key Relationship Features
Scania has partnered with Form for some years to procure IT and provide professional IT knowledge and support. The relationship is based on a depth of understanding and allows Scania to dip into Form’s pool of professional services talent as required.

Need for Flexibility
With revenues totalling £665 million supported by a relatively small back office support team, Scania looked towards a cost effective model to configure, deliver and install its IT installation requirements nationwide.

By utilising Form’s software configuration services and nationwide technical services availability, Scania are able to maximise their own internal resources for key projects and requirements.

Clear Business Understanding
Form’s understanding of Hewlett Packard’s global pricing structure has ensured that Scania GB achieve price conscious pc and mobile computing solutions. Coupled with Form’s reliable bespoke software configuration and “to-desk” installation throughout UK, Scania have a complete resource that meets their requirements and delivers on time.

David Boss, Network Manager, Scania GB explains “Form IT Solutions is a vital part of our extended IT solution throughout our head office and nationwide dealer network. Scania IT were finding it difficult to react to our business ordering process Service Level Agreement but by paying a relatively low cost with Form, we now normally exceed SLAs”.

Customer Profile
Industry: Automotive
Think of the truck industry and one name stands out from the crowd: Scania
Scania was founded in 1891 and since then they have built and delivered more than 1,000,000 trucks and buses for heavy transport work.

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